Ofwat investigating leakage failures

Posted: Tuesday 12th July 2011

Fifteen water companies met their leakage targets in 2010-11, reducing leakage by a total of 15Ml/d the equivalent of supplying a city about the size of Exeter with water for a year.

Six other water companies have reported that they failed their leakage targets for 2010-11. Ofwat will carry out investigations into these.

The companies that have failed are:

Missing leakage targets is a serious failure. Where companies have consistently failed to manage leakage in the past, Ofwat has made them invest 195 million from their own pockets putting the problem right.

As companies ask their customers to conserve water and use it wisely, customers have a right to expect that their water company meets its commitments and obligations. These failures send a poor signal about how companies value water.

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September 2020

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