Accenture to Help Thames Water Prove the Benefits of Smart Monitoring Capabilities

Posted: Wednesday 16th April 2014

Accenture has been selected by Thames Water, the largest provider of water and wastewater services in the UK, to prove new ways of working by integrating its business systems with its operations technologies.

Using Accenture Smart Grid Services powered by Accenture Analytics, Accenture will conduct an 18 month pilot from September 2013 to March 2015 at various Thames Water sites, to test, monitor and assess the benefits of the technology integration.

Thames Water is amongst the first movers on the intelligent use of real time data to monitor its assets as an efficient way to deliver the quality of service customers expect. The new ways of working made possible by the new analytics capabilities are intended to create a single view of its operating systems and assets, such as pipe and treatment facilities.

Accenture will implement advanced analytics capabilities, which will enable more efficient water sourcing and remote monitoring of assets. The information and data will help the utility anticipate equipment failures and respond in near real-time to critical situations, such as leaks or adverse weather events.

“The convergence of a wide range of digital technologies used to manage its infrastructure, will give Thames Water greater flexibility to respond to varying operating conditions, such as fluctuations in demand and changing weather patterns,” said Suleman Alli, managing director of Accenture’s UK water utilities industry group. “The company can make a step change in its ability to manage the performance of its assets through smarter use of its existing data and systems.”

“We are committed to improving the efficiency of our operations through more intelligent data insights. This pilot will provide us with a clear framework for the benefits that can be realised,” said Martin Dangerfield, head of PR14 and wholesale plan at Thames Water. “We selected Accenture to help us with this programme due to its deep understanding of our needs, expertise in systems integration and similar experience in other sectors.”

Accenture will collaborate with Space-Time Insight and TIBCO Software Inc. to deliver the Smart Water pilot for Thames Water.




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