Articles & Case Studies

SAMATRIX STRIDES FORWARD IN PROVIDING SERVICES TO THE LOCAL COMMUNITY

Posted: Friday 30th November 2012

With 30 pumping stations in the Neath Port Talbot County Borough, Samatrix, the Swansea based pumping systems engineering company, has recently acquired the contract to provide maintenance services to all of these locations.

Samatrix has been maintaining the councilís foul and storm water stations since 2009, helping to reduce emergency breakdowns. The purpose of the new contract is to inspect, service and maintain all aspects of the installations and respond to emergency situations, such as pump failure.

Samatrix now undertakes inspections on at least a weekly basis at all of these stations and reports any problems to the council. The company also offers their professional recommendations to address any issues and have a 2 hour maximum emergency response time. As part of their contract, Samatrix will carry out a yearly service programme.

Health and Safety protocols are of the utmost importance in this line of work and Samatrix are accredited by ISO9001, Safecontractor and NICEIC proving the organisationís moral and professional obligations to their work and contractors.

Says Glenn Watkins, Drainage Manager, at Neath Port Talbot County Borough Council, ďat the initial meeting with Samatrix we were very impressed with the work that they had put in to the compilation of the contract questionnaire and the amount of services available to us from just one company. Their track record with us is excellent and their work is leading to improvements in the efficiency and reliability of our pumping stations.




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